First-Tec experienced team, with more than 6 years of industry experience in electronic and PC components, continue to focus on excellent service to worldwide customers. First-Tec offers good quality products and value-added services that result to strong and long-term relationships with our customers that can make a difference in their productivity and supply chain. First-Tec is your go-to-source for “hard-to-find parts” even during those tough times of production shortages. We also offer 24 hour “express service” for those times you have a critical delivery that is needed right away. High-Performing, Fast and Reliable

Our Missoin: First-Tec continues to aim towards its Mission statement which reads, “First-Tec is dedicated to being the timely, quality conscious, responsible and friendly supplier in each of the market we serve”.

Quality Objectives:
1. To ensure our processes are efficient, effective and relevant
2. To achieve high levels of product quality and conformity, and low customer rejection rate.
3. To continuously review, evaluate and develop our supplier base to achieve a core of preferred suppliers
Our corporate goal is to be 100% accurate on every order that we process.
We achieve this goal by utilizing thorough vendor management and inspection processes to ensure component and supply chain integrity.

Service Commitment
We concentrate on customers. First-Tec provides the "Sincere service, satisfy customers
by one hundred percent" service concept. We consider customers’ needs seriously.
To customer’s complaints, we will give a good solution within 24 hours.

Good service:
1. Wide-range, reliable and quality sourcing
2. Products available for immediate delivery- worldwide
3. Better pricing
4. All products thoroughly inspected and fully guaranteed
5. Warehousing and contracted world-famous testing lab like AAA Lab or Whitehorse Lab.
6. Fast, friendly, and knowledgeable